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The organizational redesign process requires a strong foundation, selection and customization of the right future-state operating model, and clear understanding of change...
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A step-by-step process to create a new organizational structure that considers foundational elements such as drivers and context to clearly define the need.
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Use this Communication Deck template to ensure stakeholders have a clear understanding and are supportive of why the new organizational structure is needed and what that...
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Refer to this tool when working through the redesign process to better understand the Operating Model Sketches and the capability definitions. Each capability has been...
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This Workbook allows IT and business leadership to work through the steps required to complete the organizational redesign process and document key rationale for those...
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Use this Executive Summary template to present the intended organizational structure changes being pursued and why.
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Your AIOps project will be more efficient when stakeholders know their roles and responsibilities. Use this RACI chart template to communicate this with them.
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The service desk is the foundation of all other IT service management processes. For IT to become a strategic and trusted partner to the business, they must stabilize...
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Use this template to record the roles and responsibilities of your chatbot support team.
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Topic Introduction
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