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Federal Government
Industry Insights Designed to Help You Lead Digital Transformation
With Info-Tech's Industry Roundtables & Benchmarking, you will never again wonder "what are my peers doing?", "how do I compare?", or "what should I be doing?".
Industry Insights & Best Practices
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- Digital Transformation
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Industry Roundtable Events
Federal Government - Critical Projects
Deep Insights Tailored to Your Industry
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Business-Aligned IT Strategy
Understand the capabilities and focus areas required to meet your industry’s needs and enable value creation.
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Top Industry Trends
Identify resource, process, and environmental trends impacting your industry. Implement strategies to mitigate specific risks and take advantage of all relevant opportunities.
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Industry Benchmarking
Reveal the true state of your IT services, processes, spend, and staffing levels to align your priorities and resources. Benefit from peer data to get a reference point for how well you stack up.
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Core Industry Technologies & Software Selection
Arm yourself with everything you need to provide the right solutions to meet the needs of your business stakeholders.
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Business-Aligned IT Strategy
Strategy Alignment
Build an IT Strategy for US Government Organizations
Follow Info-Tech’s approach to developing a strong IT strategy for government departments:
- Use Info-Tech’s government-focused approach to discern the organizational context.
- Clearly communicate to government executives how IT will support the government’s key objectives and initiatives using the US Government IT Strategy Presentation Template.
- Use Info-Tech’s prioritization tool to help make project decisions in a holistic manner that allows for the selection of the most-valuable initiatives to become part of the IT strategic roadmap.
Strategy Alignment
Build an IT Strategy for Small and Midsize Canadian Federal Government Organizations
Follow Info-Tech’s approach to developing a strong IT strategy for federal governments:
- Use Info-Tech’s federal government–focused approach to discern the organizational context.
- Clearly communicate to government executives how IT will support the government’s key objectives and initiatives using the Canadian Federal Government IT Strategy Presentation Template.
- Use Info-Tech’s prioritization tool to help make project decisions in a holistic manner that allows for the selection of the most-valuable initiatives to become part of the IT strategic roadmap.
Strategy Alignment
Improving Social and Economic Outcomes: The Value of Data Quality at the Federal Level
Address the root causes of your data quality issues by forming a viable data quality program.
- Be familiar with your organization’s data environment and business landscape.
- Prioritize business use cases for data quality fixes.
- Fix data quality issues at the root cause to ensure a proper foundation for your data to flow.
- It is important to sustain best practices and grow your data quality program.
Strategy Alignment
Build Ransomware Resilience in State and Provincial Government
To prevent a ransomware attack:
- Conduct a thorough assessment of your current state, identify potential gaps, and assess the possible outcomes of an attack.
- Analyze attack vectors and prioritize controls that prevent ransomware attacks and implement ransomware protection and detection to reduce your attack surface.
- Visualize, plan, and practice your response and recovery to reduce the potential impact of an attack.
Strategy Alignment
Adapting to Change of Leadership in Government
Changes in leadership at the federal, state, provincial or local level can result in significant changes in policies and priorities. IT must be ready to adapt.Strategy Alignment
Gov 2.0: Government as a Platform
Organizations that implement this project will draw benefits in following aspects:
- GaaP concepts and strategies
- Turning data into an asset: Open Data and APIs
- Turning digital assets into fuel for collaboration and innovation
- Enabling innovation: Open APIs and Co-creation
- Digital Services: Digital Identity, etc.
- Enabling Platforms: technology foundation
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Top Industry Trends
Top Trends
Identify the Impact of Technical Debt on Government Department/Agency IT Operations
- Define and identify your technical debt, focusing on tech debt you think you can resolve.
- Conduct a streamlined and targeted organizational impact analysis to prioritize tech debt based on its ongoing operational impact.
- Identify opportunities to better manage technical debt and present those options to decision makers, as needed.
- Leverage AI systems, where possible, to assist you.
Top Trends
Addressing the Cybersecurity Talent Shortage in Government
Digital transformation introduces challenges and opportunities. Info-Tech’s approach involves three elements:
- Create a cybersecurity culture: Cyber resilience is everybody’s responsibility.
- Implement a cybersecurity workforce development strategy and hire the right people with the right cyber skills.
- Harness artificial intelligence to assist with recruitment and threat detection and response.
Top Trends
Federal Government Cybersecurity Report
- Federal Government agencies are focused on cybersecurity and online attacks, in addition to traditional information security.
- Federal Government agencies can operate from many international locations such as embassies and foreign offices.
- This trend analysis will provide you with key insights to assist your IT team to effectively meet these threats head on.
Top Trends
Federal Government IT Workforce Report
- Federal Government agencies’ IT operations tend to be concentrated within certain geographies. In addition, Federal Government employees tend to be unionized, which can set constraints in the selection of IT talent.
- Restrictions around recruiting and the lengthy timeframes can present challenges in attracting and maintaining the interest of candidates.
- This trend analysis will provide you with key insights to assist your IT team to effectively meet these threats head on.
Top Trends
Federal Government Cloud Report
- Federal Government agencies have been adopting digital transformation initiatives, migrating their information to digital format and moving services to cloud
- Multiple agencies with multiple systems operating within a restrictive Federal Government ecosystem can make the assessment, selection, and implementation of cloud services a challenge.
- This trend analysis will provide you with key insights to assist your IT team to effectively meet these threats head on.
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Industry Benchmarking
Peer Benchmarking
Benchmarking Report: A Cross-Industry Comparison of IT Stakeholder Satisfaction
- Every industry has unique characteristics that can hamper progress or facilitate success in satisfying IT stakeholders. Reimagine your strategy by shifting the definition of who your peers really are.
- Discover which industries achieve high stakeholder satisfaction across 13 core IT services.
- Learn the characteristics that different industries have that can help or hinder IT success.
- Understand what your industry has in common with others that you can leverage to improve stakeholder satisfaction and overcome your own institutional barriers.
Peer Benchmarking
Federal Government IT Stakeholder Satisfaction Benchmarking Report
- IT leadership needs to understand where their stakeholders are unsatisfied with the quality of service they’re receiving from IT.
- Understand important common focus areas to address and gain insights into how your team aligns to other Federal Government IT teams.
- Federal Government IT groups suffer from low stakeholder satisfaction ratings across the board. The root of this problem rests with the quality and frequency of communication. Addressing this will have a positive ripple effect throughout.
Peer Benchmarking
Federal Government IT Staffing Benchmarking Report
- Many IT departments are already running lean, struggling to keep pace with never-ending demands from the business.
- Federal Government IT reports staffing level strain across all key IT functions. While available skill sets are good, IT’s inability to meet demand is undermining its effectiveness overall.
- By taking the IT Staffing Diagnostic and participating in our unique IT Spend benchmarking, you will gain critical information to position your team to be seen as strategic.
Peer Benchmarking
Federal Government IT Management & Governance Benchmarking Report
- Understanding your IT team’s perception of what’s important and how well they’re doing is central to identifying strengths, weaknesses, and potential misalignments with business priorities and expectations.
- Learn about how IT departments in your industry assess the importance and effectiveness of 45 IT processes to gauge your own alignment and identify select processes for targeted improvement.
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Core Industry Technologies & Software Selection
Core Industry Technologies
Federal Government Human Resources Management Systems Report
- Federal Governments employ a large number of people with varying levels of skills and certifications across large geographical areas internationally.
- Maintaining these agreements and the specific terms and conditions that include specific wages, benefits, pensions, and hours of work is daunting.
- Learn about what a human resource management system is, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver.
Core Industry Technologies
Federal Government Security Monitoring Report
- Federal Governments are attractive targets for bad actors both domestic and foreign. The level of sophistication of attacks can include both theft of information and disruption of services.
- Federal Government information can be highly sensitive and have broad impact if security is compromised.
- Learn about what security monitoring is, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver it.
Core Industry Technologies
Federal Government Cloud Services Report
- Federal Governments have worked closely with public cloud vendors to ensure security, privacy and data sovereignty risks are mitigated.
- Federal Governments set strict rules around what data and backups can be stored and where they must reside. This makes it difficult to establish a trusted service provider.
- Learn about what cloud services are, the state of the market, key features, and leading vendors to see how this technology can transform your IT strategy and the ability to deliver it.
Latest Federal Government Notes
Short, tailored research notes aimed at providing you with timely insights, relevant to your industry. Hot off the press, these notes will be published regularly and pair great with your morning coffee.
Navigating Exponential Technology Leadership and Current Events in the Canadian Public Sector – Summer 2023
August 16, 2023
Housing shortages! Reinventing the RCMP! Budget shortages! Forest fires! The headlines seem to swing from one crisis to the next and back again these days, and our elected representatives have been quick to follow. Info-Tech Research Group’s Canadian Technology Leadership Digest aims to cut through the noise and ensure you have the research you need to when the inevitable questions come!
Canada Is Really Big! Population Growth, the Housing Crisis, and Information Technology
July 21, 2023
It goes without saying that Canada is really big. There’s even a song about it! We also passed the 40 million people milestone last month, and the recurring theme that has come with it is that we’re bursting at the seams! Homelessness, the housing crunch, asylum seekers sleeping in the streets, pressure to accelerate permitting and support immigration, and other challenges are symptoms of real problems that IT must help resolve.
A Call to Action: The Government of Canada Updates Its Data Strategy for the Federal Public Service and Raises the Bar for Leveraging Data
June 16, 2023
In April 2023, the Government of Canada released the 2023–2026 Data Strategy for the Federal Public Service. It is designed to harness the power of data to drive digital transformation, enhance decision making, and improve public service delivery in Canada. It calls on departments to establish several measures to ensure the effective access and use of its data assets.
Supporting Your Priorities Through Custom Key Initiative Planning
May 25, 2023
Have you ever been to the library and struggled to find the resources you need for a paper or project? What if you were assigned a personal librarian experienced in the subject matter who took you right to those resources and connected you with the original authors, forming a team to help you successfully complete your work? This is the experience Info-Tech wants to provide its members, and our Custom Key Initiative Plan is how we do it. We are not just about helping you find what you are looking for; we are going to roll up our sleeves and help you get the job done.
One Size Does Not Fit All: Hybrid work is here to stay; how you can turn this from a temporary measure into a long-term strategy.
May 15, 2023
Recent PSAC deals reached with the federal government have cemented hybrid work as a cultural element within the Canadian public service. How can leaders adapt to this while leveraging the benefits of hybrid work to drive IT effectiveness?
Benchmarking Reports
Industry-specific benchmarking reports built on years of in-depth industry data, collected using our innovative diagnostic programs. We aggregate the data across hundreds of IT departments in your industry to give you tailored vertical insights, all packaged in professional boardroom-ready reports.
Federal Government Reference Architecture
Reference architectures built on years of industry expertise, honed by analysts working with real IT professionals in your industry. Leverage industry best practices so you don’t waste time and money reinventing the wheel.